Detailed Program Document
Program Duration: 5–7 hours (Online Live or Face-to-Face Full-Day)
Target Audience: Experienced support staff in disability or aged care, teams managing complex or mental health care needs
Module 1: Understanding Mental Health
Learning Objectives: Identify mental health conditions; provide support and early intervention; apply NDIS and aged care guidelines
Interactive Elements: Case studies; group discussion; Q&A
Key Strategies Provided: Mental health support checklists; strategies for engagement
Module 2: Promoting Independence and Physical Activity
Learning Objectives: Encourage client independence; support physical activity; implement person-centred strategies
Interactive Elements: Practical exercises; role-play; Q&A
Key Strategies Provided: Independence planning templates; activity guides
Module 3: Documentation and Reporting Standards
Learning Objectives: Maintain accurate and compliant records; understand reporting obligations; follow NDIS and organisational frameworks
Interactive Elements: Hands-on practice; template review; Q&A
Key Strategies Provided: Documentation templates; reporting checklists
Module 4: Critical Incident Reporting
Learning Objectives: Identify and report critical incidents; manage incident response; follow legal and organisational procedures
Interactive Elements: Case studies; group problem-solving; Q&A
Key Strategies Provided: Incident reporting templates; response flowcharts
Module 5: Cultural Sensitivity and Diversity
Learning Objectives: Deliver culturally competent care; respect diverse backgrounds; enhance inclusion and engagement
Interactive Elements: Scenario exercises; group discussion; Q&A
Key Strategies Provided: Cultural competency guides; practical engagement strategies
Program Takeaways / Study Material: Comprehensive handouts, templates, checklists, practical strategies, takeaway study materials for future reference

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